Pet insurance can be a great option to help your pet get the care it needs if they are sick or hurt. If you decide to cancel your policy, you'll need to know the right way to do so.
Cancel Coverage
If you wish to cancel your pet insurance plan, please visit the website and complete a cancellation application. The company will promptly cancel your policy once you have submitted this information.
Cancel Your Coverage Before The Waiting Period Ends
Many pet insurance providers have waiting intervals that begin following the policy's start date. These waiting times are meant to stop owners from submitting claims for their pets if they haven't been diagnosed with the health conditions covered by insurance.
The shortest wait times are for accident and sickness coverage, which is available from insurers including Embrace Figo Lemonade Toto Pets Best. However, cruciate injury issues in most states require a 6-month waiting period.
In addition, certain insurance providers impose waiting periods for specific ailments like hereditary or congenital disorders. It's possible to waive these waiting periods if you have your dog or cat evaluated by a vet and the doctor determines that they aren't at risk for a pre-existing condition.
No age limits
Pets Best doesn't have any age limitations on its policies. So you can enroll your puppy or kitten as soon as they turn 7 weeks. The company also offers a 30-day free look period so you can try out a plan before making a decision.
Customer Service
A lack of customer support is one of our biggest complaints about pet insurance. Pets Best has a live chat service that allows the company to respond to customer concerns on a more personal level. This can help to reduce the number or complaints of customers abandoning websites and increase online conversions.
The company also has a number of features that make it easier for pet owners to use their insurance. Among these are veterinary direct pay and a member center portal that makes it easy to track claims, deductibles and reimbursements.
Vet Direct Payment
Pets Best offers a unique veterinary direct-pay program. It allows you, unlike other pet insurance providers, to directly reimburse the veterinarian for the services they provide to your pet. This feature reduces your costs, as it eliminates having to cover the veterinary bills and wait for reimbursement.
The Reimbursement You Are Due
Select an annual benefit cap, an annual deductible, and the percentage of your vet bill that you want reimbursed every time you make a claim. Through the member center, you can track your claim's status and receive a refund check or direct bank deposit as soon as 2 days after it is approved.