Having pet insurance is a good way to make sure your furry friend receives the care he or she needs when sick or injured. If you decide to cancel your policy, you'll need to know the right way to do so.
Cancel Your Coverage
To cancel your pets best insurance, visit the company's website and submit a cancellation form with a reason for cancelling your plan. Once you've submitted the information, they will cancel your plan.
Cancelling your coverage before the waiting time ends
Many pet insurance companies have waiting periods that begin after the policy's effective date. These periods were created to discourage owners from filing claims before their pets are diagnosed with a medical condition that would be covered by a policy.
The shortest waiting periods are two or three days for accident and illness coverage (available from insurers such as Embrace, Figo, Lemonade, Toto and Pets Best), while cruciate ligament issues have a six-month waiting period in most states.
Some insurance companies also have waiting periods on certain conditions, such as congenital or hereditary. It's possible to waive these waiting periods if you have your dog or cat evaluated by a vet and the doctor determines that they aren't at risk for a pre-existing condition.
No Age Limits
Pets Best does not have an age limit on their policies. You can insure your cat or dog as early as 7 weeks of age. You can also try a policy for 30 days before you decide.
Customer Service
A lack of customer support is one of our biggest complaints about pet insurance. Pets Best's live chat feature is a great way to help the company better serve customers. This is an excellent move as it can reduce the number and severity of complaints from customers about their site abandonment, while increasing online sales.
A number of features are available to help pet owners make the most out of their insurance. There are also veterinary pay direct and a portal for members that allows them to easily track their claims, deductibles, reimbursements and more.
Vet Direct Pay
Pets Best offers a unique veterinary direct-pay program. It allows you, unlike other pet insurance providers, to directly reimburse the veterinarian for the services they provide to your pet. Using this feature can reduce your costs by eliminating the need to cover the cost of the veterinary bill and wait for reimbursement.
The Reimbursement You Are Due
The amount of reimbursement for your veterinary bills will depend on the annual benefit limit you choose, as well as a deductible. Through the member center, you can track your claim's status and receive a refund check or direct bank deposit as soon as 2 days after it is approved.